The "save my details" question on WhatsApp
Why your WhatsApp assistant asks your customers once whether their details may be saved, and what happens with the answer.
After the first answer in a conversation, your assistant asks the customer once whether their name, phone number and email address may be saved. With a yes, other businesses that use Staffify can pre-fill these details for the customer, so they do not have to type them again.
The customer always gets a real answer to their question first. The question about saving details comes afterwards.